Customer Service

At GFR Homes, we are committed to customer care and ensuring our homeowners are able to fully enjoy their home. Please complete the form below for all non-emergency customer service requests and our Customer Service Team will reach out to you within 1-5 Business Days.

Submit a Customer Service Request

Name(Required)

** Emergencies are defined as anything that may make a home uninhabitable. The terms of our New Home Limited Warranty still apply:

  • Loss of heat during the winter (extreme cold)
  • Loss of air conditioning during the summer (extreme heat)
  • Sewer back‒up in all toilets
  • Major interior water leak/water intrusion
  • Failure of an outdoor lock
  • Gas leak
  • Loss of power to the entire home

 

** Please call Danny Cardenas at 909-770-3374 for any emergencies or refer to the emergency numbers listed in your black Closing Binder.

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